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Terms & Conditions


These general terms and conditions govern the use of the website and all sales conditions at our box office of VZW ICE SKATING POSEIDON, registered office at Dapperenlaan 4, 1200 Brussels, company number 0425422796, VAT-exempt, hereinafter referred to as ICE SKATING POSEIDON.

Our general terms and conditions always apply when making reservations or purchasing tickets, or booking events (e.g. ice hockey, birthday parties or others). Every order placed via our website implies an obligation to pay. Our website was created by ICE SKATING POSEIDON in collaboration with the company nuvoleo BV and is maintained by ice skating Poseidon. Our customers may view and print free of charge all available information for their own use, but never for commercial purposes.

The working language for all orders or reservations is Dutch and French. If desired, the customer can always contact ICE SKATING POSEIDON via
By placing an order or making a reservation the customer declares himself capable of doing business.

We advise minors to always be assisted by an adult or their legal guardian.We reserve the right to modify or adapt these terms and conditions to changed circumstances or legal provisions without any prior notice at any time. Should one or more parts of these terms and conditions not be in accordance with current legislation, all other parts not covered by this legislation will remain applicable. For anything not covered by these general terms and conditions, only Belgian law shall apply. In case of dispute, only the courts of Leuven have jurisdiction.

Accidents, damage insurance

Our activities have a sporting character and participation in our activities is always at your own risk. It is always up to the customer to decide whether to participate in the activities. Ice skating Poseidon does everything possible to provide an environment as safe as possible. Ice skating Poseidon is in no way liable for damage, loss or theft to property or damage to persons (participants or third parties). Ice skating Poseidon has insurance BA in case Ice skating Poseidon is held liable for any damage to property or persons due to negligence. Possible injuries resulting from your participation are covered through your normal health insurance and for possible damage to goods or persons you are protected through your ‘family’ insurance.


Individual rates:

Individual tickets are valid only on the day of purchase, and only during the public skating session for which they were purchased.
It is not possible to leave the rink during a skating session.
When purchasing admission tickets that therefore reserve a place for a specific skate or ice rental, the customer does not have a right of withdrawal. Each purchase is valid only on the date and time chosen by the customer. Redemptions or exchanges to another time are not possible.

Group rates:

All group rates are valid only upon reservation (mandatory reservation for groups of 20 skaters or more). Group rates are possible as of 15 people.
Group reservations must be made at least 48 hours in advance.

Offers and promotional formulas:

Actions and promotional formulas can never be combined or extended beyond the date indicated on the discount voucher.
If the customer pays with a discount voucher (of any form), the value of which is greater than the total of the order for which the voucher is used, no refund of the difference is possible.

12 Turn Cards:

12-turn tickets have a validity date and this must be respected and are not name-bound. They are valid during all public skating turns with the exception of special nights where the fee is higher than that of public skating during normal turns.
There is no possibility of replacement if the card is damaged, lost or stolen. The 12-turn cards never include skate rentals.

Annual subscriptions:

Subscriptions are strictly personal.
All annual subscriptions are valid for 12 months from the date of purchase.
However, in case of loss, damage or theft, there is the possibility of replacement upon presentation of proof of identity.


Orders are accepted only after providing the necessary identification data, and while supplies last. The customer is fully responsible for the correctness of the identification data provided by him/her (including telephone number, postal address, e-mail address, VAT or company number). The customer is expected to complete the entire sales or reservation process on the website, as well as the payment process (if any).
The person on whose behalf the reservation is made will be considered solely responsible for this reservation and its payment.

Right of withdrawal:

When purchasing admission tickets that thus reserve a place for a specific skate or ice rental, the customer does not have a right of withdrawal. Each purchase is valid only on the date and time chosen by the customer. Redemptions or exchanges to another time are not possible.

Privacy Policy

General Data Protection Regulations (GDPR) privacy statement VZW ICE SKATING POSEIDON ASBL

This privacy statement is designed to inform you about the collection of your data, mainly personal data, by VZW Ice Skating Poseidon. We attach great importance to the privacy of our customers and therefore try to work in accordance with the European General Data Protection Regulation 2016/679 of April 27, 2016.
This privacy statement applies to all customers and suppliers (current, former and future) of VZW Ice Skating Poseidon, operator ice rink Poseidon.

Who collects your personal data?

Your personal data is collected by the non-profit association Ice Skating Poseidon, with headquarters located at Dapperenlaan 4, registered with company number 0425422796.
– What personal data is collected?
– Identification data such as your name, address, phone number, …
– Contact information such as your e-mail address, …
– Payment details

Why do we collect your data?

Your data will only be used to make a reservation possible, and to be able to contact you in connection with your reservation, or to digitally deliver your invoice.
– If Ice Skating Poseidon needs to use your data for a purpose other than that written above, Ice Skating Poseidon will provide you with the necessary information.

How long do we keep your personal data?

Your personal data as described above will not be kept longer than necessary to enable the fulfillment of your reservation.

Who has access to your personal data?

Your data will at no time and for no reason be used for external purposes. They remain the exclusive property of VZW Ice Skating Poseidon.

Where will your personal data be stored?

Your personal data will be stored in the following way:
– With regard to reservations and communication: in the cloud of ONE DRIVE MICROSOFT
– With regard to bookkeeping: by VZW ICE SKATING POSEIDON AND ABLde FAYS Renier
comptable fiscaliste IPCF :
– Concerning payment data for online payments : by :

How will your personal information be secured?

Ice Skating Poseidon takes all acceptable technical and organizational security measures to prevent the loss or misuse of your personal information. However, additional measures such as a specialized firewall to protect all data traffic from external intrusions, provided and maintained by nuvoleo BV, are in place.

What are your rights?

In accordance with the GTC, you have the following rights as a customer/supplier:
– Right of access: this means that you can request information about the processing of your personal data, access it and request a copy of it.
– Right of rectification: this means that you have the right to have your personal data erased.
– Right to withdraw consent: this means that you have the right to withdraw your consent.
– Right to restrict processing: this means that in some cases you can have the way your personal data is used restricted.
– Right to portability: this means that you have the right to transfer your personal data to another controller.
To exercise any of the above rights, please send a request to . Please attach a copy of your identity card or other identification number. You will be offered the use of these rights free of charge.
If you have any complaints, you can always address them to the Commission for the Protection of Privacy:
Press Street 35, 1000 Brussels
Tel: +32(0)2 274 48 00
Fax: +32(0)2 274 48 35

When does this privacy statement take effect?

This privacy statement was created on June 10, 2020.
Ice Skating Poseidon VZW reserves the right to modify this privacy statement at any time, an updated version will in such case be made available to Ice Skating Poseidon VZW customers/suppliers on the Ice Skating Poseidon website.

1. Every person entering the rink must pay an entrance-fee and be in posession of a valid ID. Card. This card is also required for renting skates. The management has the right to refuse access if required. Parents who do not skate and are accompanying their children have free access.

2. The rink can not be held responsible in case of accidents, theft ,deterioration of any kind.

3. Leaving the premises temporarily can only be done with the agreement of the management.This is never allowed having  skates on.

4. Only teachers admitted by the managment are allowed to give skating lessons.

5. For security reasons we recommend to wear gloves and protective helmet when skating

6. It is strictly forbidden:

  • to make deep slides in the ice
  • to smoke ( No smoking at all inside the premises)
  • to speed  skate
  • to skate in the opposite direction
  • to play with any object on the ice
  • to make people fall on the ice ( you are sole responsible)
  • to walk on the ice with shoes

7. In case of accident please call any staff member for assistance

8. When signal is given the ice surface must be cleared in order to clean the ice.

9. For hygenic and security reasons animals  are not allowed on the premises

10. Persons not complying with the above rules and/or instructions given by staff, or behaving not according ourstandards will be asked to leave and will not be entitled to any refund whatsoever.